Support
Stuck, found a bug or saw a warrior that shouldn't exist? Check the answers below, or write to support@objectwars.ip1.cc (placeholder). Include your player code (Profile, under your name) so we can find your account. We answer in English and Spanish.
Creating warriors
What can I photograph?
Everyday objects: mugs, shoes, lamps, plants, toys, kitchen gadgets, tools. One clear object on a plain background works best. Photos that mainly show people are refused, so keep faces out of the frame.
Why was my photo rejected?
Usually because it shows a person, it's too dark or blurry, no single object stands out, or the content isn't suitable. If several objects are detected, the app lets you pick the main one. A rejected photo doesn't use up a creation.
How long does a warrior take?
Usually about a minute. At busy times it can take longer; you can leave the screen and the app will show the warrior when it's ready.
How many warriors can I create?
New players get 3 free creations, then 1 free creation every day. Extra creations cost Sparks or a creation credit. Plus members get more free creations per day. These amounts can change during the beta.
Why doesn't my warrior look exactly like my object?
The AI keeps the object's shape, colours and standout details, then reimagines it as a fantasy character. Results vary. If something looks wrong or inappropriate, use Report on the warrior.
Battles and challenges
Is Object Wars pay-to-win?
No. Rarity is cosmetic and nothing you buy changes combat stats. Battles are decided by your warrior's class, element, level and the strategy you pick.
How do challenge links work?
From a warrior, tap Challenge a friend and share the link. Your friend opens it, sees your warrior and taps Accept in the app. If they don't have the game yet, they can install it and enter the 6-character code shown on the challenge page. Challenges expire after a while.
Do I need to be online at the same time as my opponent?
No. Battles are asynchronous: the server resolves the fight from both warriors' snapshots and you watch the replay whenever you want.
Account and devices
I changed phones. How do I keep my collection?
Link a Google account in Profile before switching. On the new phone, sign in with the same Google account. Guest accounts that aren't linked live only on the original device.
How do I install the Android beta APK?
Download the APK from our download section on your phone and open it. Android will ask you to allow your browser to install apps; allow it, install, and you can turn that permission off again afterwards. Android 8.0 or newer is required.
How do I delete my account?
In the app: Profile → Delete account. Without the app: use our account deletion page.
Privacy and safety
Are my photos used to train AI?
No. Photos are processed by our AI provider only to create your warrior, original photos are deleted 30 days after upload, and they are never used to train models. Details in the Privacy Policy.
How do I report a player or a warrior?
Use Report on the warrior, battle or profile. You can also block a player so they can't challenge you. Our team reviews every report.
Purchases
I bought Sparks but didn't get them.
Restart the app with an internet connection; pending purchases are verified and delivered automatically. If they still don't appear after a few minutes, email us your Google Play order ID (it starts with GPA.).
How do I get a refund or cancel Plus?
Purchases go through Google Play. Request refunds and cancel subscriptions from the Google Play Store app under Payments & subscriptions.